Last updated: November 11, 2026

• Once agreements are signed through the Playmetrics registration platform, all fees for the 2026–2027 season are due.

• Should a player wish to leave, the club is entitled to hold a player’s pass until all agreed-upon fees are paid.

• Late payments lead to removal from team communication and scheduling, including training and match participation.

​Player and Parent Handbook

No Refund Policy

Match Fit Surf maintains a NO REFUND policy for all Club and Team Fees. Once a player accepts a roster spot and completes registration through the club’s registration platform, the club commits to staffing, league registration, uniforms, facilities, and competition-related expenses on the player’s behalf.

• All fees are due in full once agreements are signed.

• Any installment payment plan offered is a financing option to spread payments over time and does not constitute a subscription or pay-as-you-go service.

• If a player withdraws from the program at any time—voluntarily or otherwise—the family remains responsible for payment of all agreed-upon Club and Team Fees.

• Fees are seasonal and are not prorated.

• Team account fees (including, but not limited to, league fees, tournament fees, and competition-related expenses) are non-refundable under any circumstances.

• The club reserves the right to review extraordinary circumstances at its sole discretion. Any exception granted does not establish a precedent.

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Installment Payment Plans

Each family registers for one seasonal program (August 1, 2026 – July 31, 2027) at a single total Club Fee, shown at checkout and in the signed agreement. Choosing an installment plan only splits that one fee into scheduled payments; each installment is a portion of the season fee already owed, not a charge for a separate month of service.

By selecting an installment plan, the parent/guardian authorizes Match Fit Surf, through Playmetrics, to charge the payment method on file on each scheduled date until the full season fee is paid. Withdrawing from the program, missing training, or removing a payment method does not cancel the remaining installments.

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Withdrawal Procedure

A request to withdraw must be sent in writing to the General Manager. Withdrawal ends the player’s participation but not the family’s payment obligation. Scheduled installments continue until the full season fee is paid, and the player’s pass will be released only once the account is paid in full.

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Payment Disputes & Chargebacks

Families agree to contact the club first about any billing question. Disputing a charge with a bank or card issuer does not cancel fees owed under the signed agreement. If a charge is disputed, the club will provide the card issuer with the signed agreement, this policy, and the account’s payment history. Accounts with unpaid or disputed balances may be suspended from team activities, the player’s pass may be held, and the balance may be referred for collection.

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Agreement to These Policies

Families must accept this Payment & Fees Policy and No Refund Policy when signing the season agreement in Playmetrics, before any payment is taken. Playmetrics records the name of the parent/guardian who signed and the date and time of the agreement.